Our Website, selling champagne on internet, is only available online at the following URL address: www.enviedechamp.com
TERMS & CONDITIONS APPLICATION
We advice you to carefully read our Website’s terms and conditions. Any customer ordering on our website fully accepts them. Any other kind of document cannot be accepted. We reserve the right to modify our terms and conditions at any time and without prior notice. Any use, copy, distribution, circulation of a part or all the content of our website is forbidden, except for private use and non commercial activity.
When a customer orders on our website, he will need to provide privacy data (name, company, address, telephone number, email address etc…) in order to create his account. We commit to respect the confidentiality of these data, and do not communicate them to any third part. Our website cannot be responsible for the information given by the customer, in the event of theses information would be incorrect or partially complete, and would result in an obstacle in the order, payment or delivery process.
As soon as the customer has confirmed and paid his order, our company SARL N.S.L ENVIE DE CHAMPAGNE will confirm the order by email, then the order becomes definitive. If one or many products are not available, we contact you in the shortest delay and we will propose an alternative choice, in coherence with your initial order. For any reason, if we are forced to refuse the order, the customer is informed immediately.
Our bottle’s prices include all taxes and are in euro currency (€), excluding shipping cost. We reserve the right to modify our prices without prior notice. Any promotional offer is subjected to a pre-defined length and to the available stock. Shipping costs are subjected to modification without prior notice, nevertheless, any order confirmed by us by email before the eventual shipping cost modification does not change.
Offers: N.S.L organises Private sales, Flash sales and promotional offers on the website www.enviedechamp.com. These offers cannot be cumulated together.
Payment can be proceeded by credit card (secured payment 3D SECURE), bank check or bank transfer. The customer will receive a detailed invoice by email, summarising its order. Our website uses the secured payment process from our partner, Banque Populaire. With CyberPlus payment and 3D SECURE (learn more), you are guaranteed to buy from an internet business company which is accredited by Banque Populaire. After you’ve proceeded to the payment, you will receive from CyberPlus Payment an electronic note including the usual information from a credit card payment. We only accept the credit cards mentioning VISA, EUROCARD and MASTERCARD signs. Our website does not collect any banking data. Your banking information is automatically encrypted and cannot be intercepted. In order to reduce fraud risks, we can proceed to controls, regarding the correct information of the payment. Should we proceed to these controls, the delivery delay announced may be increased from the length of the control. Following these eventual controls, we reserve the right to accept or cancel the order. Should we refuse the order, we immediately proceed to the cancellation of the payment.
DELIVERY / RETURN OF YOUR ORDER
We invite you to consult our page dedicated to the delivery (Costs, Deadlines ...) and the terms of return. Delivery terms page
For some references, a minimum number of bottles is required. It is indicated on the item’s description.
All our products are limited in quantity, except if we already committed ourselves for the product and sale in-between time. Exceptionally, if a product is no longer available, we will immediately reimburse the customers of the according amount.
All the content of this website, including the graphics, pictures, texts, animations, logos and icons and formattings are under the exclusive property of our company, excluding the brand’s logos and content belonging to our suppliers and partners. Any copy, distribution, modification, download or publication of any content from our website, even partially, is totally forbidden unless otherwise stated by us. If this is not respected, the infringer will be punished according to intellectual property law, article L.3335-2. The infringer would engage its civil and criminal responsibilities and would be subject to a legal action.
Product’s pictures shown our website www.enviedechamp.com are not contractual. Our responsibility would not be engaged if an error appears on these pictures. The champagne we sell is for private purpose only and cannot be sold by our customers.
None of the two parts (customer and our company) will have failed to its contractual obligations if the contract is delayed, restraint in the eventuality of extreme conditions. Is considered as extreme condition any fact or unexpected event, unavoidable, beyond the responsibility of one of the two parts despite all their efforts. Should one of the two parts is under such circumstances, it will have to inform the other part within 10 working days following the date of the fact. The two parts will then get in touch together within a month unless it is possible to find an agreement and determine how the execution of the contract can be pursued. If the extreme condition last more than 3 months, the present terms and conditions will be cancelled by the injured party. Usually, is considered as extreme conditions by justice courts: blocking of the means of transport and suppliers, earthquakes, fires, storms, floods, thunders, blocking of the means of communication beyond the control of the two parts.
Protecting your privacy and the security of your personal information is one of our priorities. This Policy sets out the principles and guidelines for the protection of your personal data and aims to inform you about :
• The personal data we collect and the reasons for this collection
• How these personal data are used
• Your rights regarding your personal data
What personal data are used?
We are committed to collect strictly necessary data only. Personal data are collected directly on the basis of the informations you have provided, and are only used for the purposes that have been brought to your attention.
How do we integrate the data protection policy ?
We are committed to respect the protection of your personal data and your privacy as soon as you send us personal information. In order to ensure the security and the respect of your legal rights, every necessary measures allowing the protection of your personal data are implemented.
Which services or companies are your personal data communicated to?
We do not make business with your personal data. These are communicated to internal services which are directly part of your order process, such as Logistics Dept, Customer Services Dept, Sales Dept… Some of your personal data can be sent to suppliers who comply with RGPD such as Avis Vérifiés (Trusted Advices ), Mailjet, the emailing supplier we work with in order to send you our promotional offers, should you have subscribed.
Can your Personal Data be transferred outside the European Union?
No,your personal data are not transferred outside the EU.
How long do we keep your personal data?
We do not keep your personal data beyond the necessary length to provide you with the service, plus the retention period imposed by the applicable rules on legal prescription.
Are your personal data protected?
We are committed to take every necessary measures to ensure the security and confidentiality of personal data and in particular to prevent them from being damaged, erased or unauthorized third parties having access to them. Furthermore, in the event of a security incident affecting your personal data (destruction, loss, alteration or disclosure), we comply with the obligation to notify personal data breaches to the CNIL (French data protection commission). We remind you that none of your banking data pass through via our website. Once a customer confirms his payment by credit card, he is automatically transferred on the online bank’s secured desk of the Banque Populaire: CyberPlus Payment 3D SECURE.
What are your rights regarding your privicy datas ?
At any time you can have access to your data according to the applicable rights of data protection : data access, data modification, possibility to refuse to receive our Newsletters, informations and offers, data erasing, data transmission. You have access to your data from your customer account or with our contact form . We are committed to reply to your request in the shortests delays, and in any case within the legal delays. You also have the possibility to contact our team member in charge of the data protection policy : Data Protection Policy Manager, SARL NSL, 71 avenue du Languedoc, 66170 St Feliu d’Avall.
Should you still haven’t find satisfaction, you can contact the Commission Nationale de L'informatique et des Libertés (CNIL), 3 Place de Fontenoy TSA 80715 75334 PARIS CEDEX 07.
Our terms and conditions are subjected to the application of the french law. In case of dispute, the customer may contact our company to find an amicable solution. If the dispute persists, the trade Court of Perpignan, France, is only accepted.