Protecting your privacy and the security of your personal information is one of our priorities. This Policy sets out the principles and guidelines for the protection of your personal data and aims to inform you about :
• The personal data we collect and the reasons for this collection
• How these personal data are used
• Your rights regarding your personal data
What personal data are used?
We are committed to collect strictly necessary data only. Personal data are collected directly on the basis of the informations you have provided, and are only used for the purposes that have been brought to your attention.
How do we integrate the data protection policy ?
We are committed to respect the protection of your personal data and your privacy as soon as you send us personal information. In order to ensure the security and the respect of your legal rights, every necessary measures allowing the protection of your personal data are implemented.
Which services or companies are your personal data communicated to?
We do not make business with your personal data. These are communicated to internal services which are directly part of your order process, such as Logistics Dept, Customer Services Dept, Sales Dept… Some of your personal data can be sent to suppliers who comply with RGPD such as Avis Vérifiés (Trusted Advices ), Mailjet, the emailing supplier we work with in order to send you our promotional offers, should you have subscribed.
Can your Personal Data be transferred outside the European Union?
No,your personal data are not transferred outside the EU.
How long do we keep your personal data?
We do not keep your personal data beyond the necessary length to provide you with the service, plus the retention period imposed by the applicable rules on legal prescription.
Are your personal data protected?
We are committed to take every necessary measures to ensure the security and confidentiality of personal data and in particular to prevent them from being damaged, erased or unauthorized third parties having access to them. Furthermore, in the event of a security incident affecting your personal data (destruction, loss, alteration or disclosure), we comply with the obligation to notify personal data breaches to the CNIL (French data protection commission). We remind you that none of your banking data pass through via our website. Once a customer confirms his payment by credit card, he is automatically transferred on the online bank’s secured desk of the Banque Populaire: CyberPlus Payment 3D SECURE.
What are your rights regarding your privicy datas ?
At any time you can have access to your data according to the applicable rights of data protection : data access, data modification, possibility to refuse to receive our Newsletters, informations and offers, data erasing, data transmission. You have access to your data from your customer account or with our contact form . We are committed to reply to your request in the shortests delays, and in any case within the legal delays. You also have the possibility to contact our team member in charge of the data protection policy : Data Protection Policy Manager, SARL NSL, 71 avenue du Languedoc, 66170 St Feliu d’Avall.
Should you still haven’t find satisfaction, you can contact the Commission Nationale de L'informatique et des Libertés (CNIL), 3 Place de Fontenoy TSA 80715 75334 PARIS CEDEX 07.
Standard: +33(0) 04.68.66.66.66
Sales service: +33(0) 04.68.66.06.62
B to B service: +33(0) 04.68.66.06.60
Aftersales service: +33(0) 04.68.66.06.61
Fax: +33(0) 04 68 61 41 28